Holistic
Disabilities Services

Empowering people to thrive

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Our Services

Help at Home

Find information related to domestic help.

Out & About

Enjoy getting out and about with our help.

Specialist Support

Get the specialist help & support you need.

Registered NDIS and NIISQ provider

Find out if your eligible for

NDIS

  • Have a significant and permanent disability that substantially reduces their functional capacity, or they need access to early intervention supports.
  • Be between the age of 9 and 65 when first applying to become a participant. Please note, you may still be eligible if you have a child under 9 through the Early Childhood Approach.
  • Be an Australian citizen, a permanent resident, or a special category visa holder.

NIISQ

  • Have sustained a serious personal injury in a motor vehicle accident in Queensland, on or after 1 July 2016
  • Different eligibility criteria may apply for participants aged under 18 years.

Help & Home

Help at Home

We offer compassionate and tailored disability personal care services to assist individuals with daily living tasks.

Specialist Disability 
Accommodation (SDA)

We offer safe and comfortable disability support accommodation for individuals with high support needs.

Household Tasks

Our domestic services are designed to meet our clients’ unique needs and preferences, whether it’s assistance with cleaning, laundry, meal preparation, or grocery shopping.

Nursing Services

Our team of qualified nurses has extensive experience in providing specialised care and treatment for a range of medical conditions.

Supported 
Independent Living

Our SIL services are designed to provide a supportive and inclusive living environment where residents can enjoy maximum independence and quality of life.

Want to find out more?

Out & About

Group 
Activities

We offer a range of engaging and inclusive group activity services to support individuals with disabilities to socialise, learn new skills, and participate in the community.

Community Access

At Neta Care, we offer inclusive community access services to support individuals with disabilities to participate in their community and enhance their social connections.

Travel &
Transport

Travel & Transport

Neta Care provides safe and reliable travel and transport services to support individuals with disabilities to access their community and achieve their goals.

Neta Club
 Vacation Program

Our newly formed Neta Club After School and Vacation Program is now up and running and offers a chance for the youth to work together to build independent life skills.

What is the NDIS?

The Australian Government has made funding available through the National Disability Insurance Scheme to support people living with disabilities, but what does this mean and how does it work? 

The National Disability Insurance Scheme (NDIS) is an Australian government initiative designed to provide support and assistance to individuals with disabilities. It aims to empower people with disabilities by offering them greater choice and control over the services and supports they receive.

The NDIS operates on the principle of individualised funding, meaning that funding is allocated based on the unique needs and goals of each participant. 

To access the NDIS, individuals must meet certain eligibility criteria. This includes being under the age of 65, being an Australian citizen or permanent resident, and having a permanent disability that significantly impacts their ability to participate in everyday activities.

Determining eligibility for National Disability Insurance Scheme (NDIS) funding involves meeting certain criteria. Here is some information to help you understand the eligibility requirements and the application process:

Eligibility Criteria:

  • Age: You must be under the age of 65 at the time of applying.
  • Residency: You need to be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.
  • Disability: You must have a permanent disability that significantly affects your ability to participate in everyday activities.

Applying for NDIS Funding: To apply for NDIS funding, you need to follow these steps:

  • Contact the NDIS: Get in touch with the National Disability Insurance Agency (NDIA) by phone, email, or by visiting their website.
  • Get in touch with us and we can support you with your application.

Once your access request is approved:

  • The next step is to meet with a local NDIA coordinator, commonly known as a Local Area Coordinator (LAC), Early Childhood, Early Intervention services (ECEI) Coordinator or NDIA planner for your NDIS Planning Meeting. You can search for the closest LAC to you by entering your postcode in the NDIS Partner Locator.
  • The NDIS Planning Meeting is an important part of creating your NDIS Plan. Your NDIS Plan is personalised for you, created with your input with the help of your support person and LAC, and details all of your goals, how you plan to achieve them, and how your NDIS funding can be allocated.
  • Your NDIS Planning Meeting can be conducted either in person or over the phone – whichever option suits you best.
  • It is important to be prepared for your planning meeting. You can do this by gathering the information the NDIS requires about you to create your plan and considering your goals. The NDIS have a helpful NDIS Planning Meeting checklist about what you should prepare in advance of your meeting.

At your NDIS Planning Meeting:

  • You will likely be asked similar questions to those you answered to confirm your eligibility and during your Access Request.
  • In addition to these questions, you will be asked about what supports you are currently receiving, either from service providers, the local community or your friends and family.
  • The most important part of your planning meeting is setting your goals. Establishing your short-term and long-term goals will help identify what supports you require to achieve these goals and enjoy a fulfilling life.
  • At your planning meeting you will also be asked how you want to manage your plan funding. There are three options: self-managed, plan-managed, and NDIA-managed funding. More information on all three options, including a short video explaining them, can be found on the NDIS website via this link .
  • During your planning meeting you can request a copy of your plan printed in a variety of accessible formats such as Braille, electronic text (on CD), large print or audio (on CD), or translated into your preferred language.
  • Your ECEI Coordinator, LAC or NDIA planner will let you know the next steps and how long it will take to receive your approved plan.

After your Planning Meeting:

  • The NDIA will prepare your approved NDIS Plan and provide it to you either in person or by mailing it to your address. You can also access your NDIS Plan through the ‘myplace portal’, which is an online service provided for NDIS participants. The myplace portal is accessed by logging into MyGov in the same way as Medicare and other services. Here is a link providing more information about the myplace portal.
  • Your NDIS plan will usually be in place for a period of 12 months, unless otherwise stated. After this time the plan is usually reviewed as part of another NDIS Planning Meeting with your support person and LAC, to help you set new goals and identify changes in your life.

Now that you have your approved NDIS Plan, you can begin accessing your funding for the supports you require. Depending on how you chose to have your plan funds managed, either by the NDIA, self-managed or managed by a registered third-party such as Disability Plan Services or Plan Partners, how you access your funding and pay service providers will differ.

When it comes to implementing your plan, you can either do this yourself, or with the help of your Local Area Coordinator (LAC) or a support coordinator.

Your LAC can help you find a support coordinator that is right for you. Your support coordinator will help you implement your NDIS Plan by connecting you with supports and services in the community. If you know about service providers you want to use, tell your support coordinator.

This is where we come in.


Neta Care is a unique service provider because we have a wide range of services under one roof, delivered by a talented, diverse, passionate team of professionals. We pair you up with the right support person and work closely with you to help you accomplish all your goals.

  • Your NDIS plan will continue for 12 months, after which you need to review it to ensure it still meets your needs and goals.
  • For example, you may find that over time you no longer need some supports, such as assistance with cooking and shopping, but you would now like more support with accessing community activities.
  • If your disability needs or living circumstances change before your scheduled plan review, you should request a plan review. Depending on the circumstances, the NDIS may or may not need to review and change your plan.

Discover comfort and peace of mind with Neta Care

Access the NDIS

Find out if your eligible

  • Have a significant and permanent disability that substantially reduces their functional capacity, or they need access to early intervention supports.
  • Be between the age of 9 and 65 when first applying to become a participant. Please note, you may still be eligible if you have a child under 9.
  • Be an Australian citizen, a permanent resident, or a special category visa holder.

Access the NDIS

Find out if your eligible

  • Have a significant and permanent disability that substantially reduces their functional capacity, or they need access to early intervention supports.

  • Be between the age of 7 and 65 when first applying to become a participant. Please note, you may still be eligible if you have a child under 7.

  • Be an Australian citizen, a permanent resident, or a special category visa holder.

Want to chat with someone about our Disability services?

Fill in your details and we will be in contact with you.

Frequently Asked Questions

The National Disability Insurance Scheme (NDIS) is an Australian government initiative designed to provide support and assistance to individuals with disabilities. It aims to empower people with disabilities by offering them greater choice and control over the services and supports they receive.

The NDIS operates on the principle of individualised funding, meaning that funding is allocated based on the unique needs and goals of each participant. 

To access the NDIS, individuals must meet certain eligibility criteria. This includes being under the age of 65, being an Australian citizen or permanent resident, and having a permanent disability that significantly impacts their ability to participate in everyday activities.

Determining eligibility for National Disability Insurance Scheme (NDIS) funding involves meeting certain criteria. Here is some information to help you understand the eligibility requirements and the application process:

      1. Eligibility Criteria:

        • Age: You must be under the age of 65 at the time of applying.
        • Residency: You need to be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.
        • Disability: You must have a permanent disability that significantly affects your ability to participate in everyday activities.

      2. Applying for NDIS Funding: To apply for NDIS funding, you need to follow these steps:

        • Contact the NDIS: Get in touch with the National Disability Insurance Agency (NDIA) by phone, email, or visiting their website.
        • Get in touch with us and we can support you with your application.

At Neta Care, we offer a comprehensive range of disability support services tailored to meet the unique needs of individuals. Our services include help at home, out and about and speciality services. We work closely with individuals, families, and caregivers to develop personalised support plans that promote independence, well-being, and inclusion.

Choosing the right disability support services is an important decision. To determine the most suitable services for your needs, our dedicated team at Neta Care conducts a comprehensive assessment and consultation process. We take into account your specific goals, preferences, and support requirements. Our experienced professionals work closely with you to understand your unique needs and provide guidance and recommendations on the appropriate services that align with your goals and aspirations.

The cost of disability support services can vary based on several factors, including the type and extent of services required, duration of support, and funding arrangements. Funding for disability support services can come from various sources, such as the National Disability Insurance Scheme (NDIS), government-funded programs, private health insurance, or self-funded options. At Neta Care, our team can assist you in understanding the funding options available to you and provide information on service costs, eligibility criteria, and payment methods specific to your situation.

Yes, at Neta Care, we believe in empowering individuals to choose their own support workers. We work closely with you to match you with compatible and qualified support workers who align with your preferences and needs. Our support workers undergo a rigorous recruitment process that includes thorough screening, reference checks, and verification of qualifications and experience. Additionally, our support workers receive regular training and professional development to ensure they possess the necessary skills, knowledge, and empathy to deliver high-quality support services.